Wrote up a long and detailed support request to Discord for the voice/video chat issue I was having yesterday and sent it off. I tried everything I could think of, but bottom line, it was affecting multiple computers on my home network, so everything pointed to it being a network issue.
I quickly got a response back from Nelly at Discord Support who listed a few other things I could try, some of which I had already done but forgot to put in the ticket. One, though, stood out:
4. **Whitelist Discord on Your Network**:
– Make sure that all required ports for Discord are open on your network. Especially UDP ports ranging from 50000 to 65535.
Reading that is when I remembered that I had tightened up my home router’s firewall, closing off a bunch of incoming ports. Sure enough, opening up UDP 50000 to 65535 fixed my Discord issue.
I emailed Nelly back, thanked them for the help, and wished them a great rest of their shift. Problem solved (it was me, I was the problem.)