The bright side of a Moon
Rockin’ out to Queen this morning on the bus, and checking out the tall, thin, cute brunette with the non-iPod. I wonder what she was listening to? I wonder what her reaction would be if she’d known I was listening to Queen? Good? Bad? Indifferent?
How about if she knew I had “Fat Bottomed Girls” on repeat? What then?
Who knows?
Rock on, Freddie. Rock on.
T-Mobile Customer Care responds to the iPhone (See previous post):
Dear Brian,
Thank you for taking the time to contact T-Mobile Customer Care, my name is James and I would be happy to assist you with your issue. I understand from your email that you are not happy with out selection of handsets, and you would like the iPhone. I will check into this for you and see if we have anything that can compare to the iPhone.
I have reviewed the iPhone in detail and I have found that our current leading data device, the T-Mobile Wing, is actually more sophisticated in many ways than the iPhone. I will explain further:
Currently, the iPhone specifications sheet shows that it offers the following features:
I have compared the iPhone to our own T-Mobile Wing and I have found that save the visual voicemail, the Wing offers all of the preceding features (even the 2.0 high-quality megapixel camera). In fact, it offers several that the iPhone does not:
As you can see Brian, the Wing is a far more versatile handset and offers more features than the Apple iPhone. Furthermore, while the iPhone runs from $499 to $599, I can offer you our T-Mobile Wing for far less with our Discount Handset Upgrade Program.
I am confident that this information will assist you Brian. Please, if you have further questions, feel free to contact us by replying to this email with the case # XXXXX or you can contact Customer Care by dialing 1-800-937-8997 or “611” from your handset and pressing “SEND”, both calls are free of charge. Our Customer Service representatives are available 24/7 and will be happy to assist you with all your T-Mobile needs. Thank you for choosing T-Mobile; we appreciate your business and your loyalty.
Best Regards,
James M.
Rep ID# 7XXXXXX
Web Correspondent
T-Mobile USA
Dear T-Mobile:
That’s nice.
Were there millions of people WAITING IN LINE for the Wing before it was released?
Are there people getting the Wing TATTOOED ON THEIR BODIES?
[signed] Brian Moon
I think my answer flummoxed them. They decided to pass me off on another rep, one with a much smoother line… James was just a “Web Correspondent”, but the new guy, James, is a “Customer Care Specialist” and he’s telling me that I can unlock the iPhone and stay with T-Mobile…
Dear Brian,
My name is Adam and I will be pleased to assist you today. I understand you contacted T-Mobile requesting confirmation if millions of people waited in line for the Wing before it was released; getting the Wing tattooed on their bodies. I look forward to providing you with World Class Customer Service.
Based on your email I left with the understanding you are referencing the Wing compared to the iPhone. Did we have millions of people standing in lines and sleeping outside to get it; no, but it is a business device and we had a lot of stock available to save our customers from having to lower to this level. Additionally, I did do a full search of anyone having the Wing tattooed on their bodies.
I did not locate anyone that had done this; but this is comparing to every different devices. The Wing is a device that is many used for our Business and Government customers. They would likely not want a picture of an electronic device on their bodies. The Wing is also an MP3 player and does internet and email etc.
The only difference to the iPhone compared to other devices on the market is the distribution and limited service model; along with the advertising. I know it is important to have a device that meets your connection needs and style. SO I would like to let you know you can just by the iPhone Unlocked online.
This way you can use it with T-Mobile or in the future with any company you wanted. This is a better selection anyway; as AT&T will not unlock the device for use with other providers. I trust this information is of assistance. I thank you for your time and I hope you are having an enjoyable Monday, Cheers!
If you have any future concerns Yen feel free to contact us back and reference Case Number #XXXXXXX or contact T-Mobile Customer Care at 1-800-937-8997. (611 from your mobile handset don’t forget to hit the Send Key)
You have been an esteemed part of T-Mobile since August 30th 2006 and I thank you for your selection of our service to stay simply closer to the people that matter most in your life.
Sincerely,
Adam A
ID #XXXXXX
Customer Care Specialist
T-Mobile USA
And why did James say I’ve been with T-Mobile since 2004, but Adam only allows that I’ve been with them since 2006? For the record, James is correct.
Dear T-Mobile:
Can you tell me when my current 2-year contract expires? Thank you.
[signed] Brian Moon
Dear Brian,
Thank you for taking the time to contact T-Mobile Customer Care, my name is James and I would be happy to assist you with your issue. I
understand from your email that you would like to know your contract expiration date. I can appreciate that you might want to have this
information for your own records, or perhaps you are wondering when you will next be eligible for a discounted handset upgrade to replace your
current phone model.
After reviewing your account, I was able to determine that your contract expires on November 28th, 2007. Going forward from this date, your
current plan will continue as it is; but you will no longer be under a service agreement. Brian, in our experience; customers who ask when
their contract expires are sometimes thinking about canceling. As such, I would like to ask you if there are any concerns you have about your
service, or is there any reason you might be considering canceling?
Brian, you might also wish to take advantage of our handset upgrade program; which offers major discounts to our valued customers (like you)
on a new phone if you do wish to renew your contract. You can get an even greater discount by choosing the two year renewal option, and some
of our handsets can even be acquired for FREE! There are several handset models available, and you can view your pricing and renewal
options by accessing your online account at www.my.t-mobile.com. Once you have logged in, you will find a link that says “Upgrade your phone
online” near the bottom left of the page where you can view availability details.
Brian, I also want to take this opportunity to tell you how much we have appreciated having your business since June 21st, 2004. You are
definitely a valued and loyal T-Mobile customer, and we look forward to providing you with several more years of world class service!
Thank you for contacting T-Mobile Customer Care. I hope that this information has helped you Brian. Please, if you have further questions,
feel free to contact us by replying to this email with the case # XXXXXX or you can contact Customer Care by dialing 1-800-937-8997 or “611” from
your handset and pressing ‘SEND’, both calls are free of charge. Our Customer Service representatives are available 24/7 and will be happy to
assist you with all your T-Mobile needs. Thank you for choosing T-Mobile; we appreciate your business and your loyalty.
Best Regards,
James M.
Rep ID# 7######
Web Correspondent
T-Mobile USA
Dear T-Mobile:
Sorry. You no have iPhone. Me want iPhone.
[signed] Brian Moon
Monday. Like I said to Tracy this past weekend, why does “a new day” have to be Monday!
Rode my bike to work this morning. About 30-35 minutes. Was passed several times by faster bikers, on their sleek racing bikes, with their shiny snug yellow and black bike uniforms.
I’m hoping this week is a fast one. But I always hope that.
Whoa! I didn’t realize until just now that not only was my picture gallery broken, but it was a huge security breach, allowing apparently unfettered access to the root of my server’s drive.
Fixed now… but, man-oh-man, that was close!
No picture gallery until I get that re-installed.
One part coconut rum. Two parts pure pineapple juice. Three cubes of ice. In a nifty bar glass.
A cooling fan. A view of the street. And some ABBA on the stereo.
There’s a lot I’d like to write about but I’ll have to wait.
Like how Ken accidentally left our work van running while we had lunch yesterday.
Or about the reality show “The Pickup Artist” on VH1, and how interesting it is to me, and how the criticisms of it that I’ve seen in the blogosphere always takes the same tactic, and if you just look at the things Mystery is teaching, it’s very sensible advice for building a life, not just “getting laid”. F’rinstance, in episode 3 he’s teaching the guys how to tell stories in an interesting way. How is that bad, again?
“Gentlemen, if you are interesting, then girls will be interested in you.” See how that works?
I didn’t start watching the show, though, until I talked about it with Sharai, my favorite dancer. She’s fascinated by it, which is even more intriguing.
Or I could post about Athena and how she made a cool post about meeting a boy and how he found her via the internet afterwards and how embarrassed she was. That’s kinda fun…
Or I could post about the strange look that the non-iPhone girl gave me last Tuesday at The Mission Theater.
Or about my still-missing Smacky and how I might be getting another cat. Or maybe not.
So much to write about. So little time.
From a New York Times article on perception, comes this quote from one of my intellectual heroes, Raymond Joseph Teller:
“The theatrical linking of a cause with an effect that has no basis in physical reality, but that — in our hearts — ought to.”
I wonder if my co-worker’s level of frustration with the air-conditioning system here in the basement is more, or less, than my level of frustration with their complaints about the air-conditioning system here in the basement?
I guess if you’ve got no control over the larger issues in your life, you have to try to exercise control over something, no matter how small.
Only three more nights of “Firefly” @ The Mission. I didn’t go last week because I was with friends at Dante’s for a show. I’m looking forward to tonight.
Maybe I’ll see non-iPhone girl there tonight…